Day 2 Schedule: 2010 Claims Conference of N. California

Announcing the 17th Annual
Claims Conference of Northern California

Going the Extra Mile
Education • Professionalism • Customer Service

September 9-10, 2010
Hyatt Regency Downtown Sacramento

Two days of accredited continuing education seminars,
trade-show, and networking events.

17th Annual Claims Conference of Northern California Day 2: Friday, September 10, 2010 Register NOW to Attend

TIME	EVENT
7:30 a.m. - 9:00 a.m.	REGISTRATION, Exhibit Hall Open	Breakfast in Exhibit Hall
9:00 a.m. - 10:00 a.m.	OPENING GENERAL SESSION Ethics and the Adjuster - A Crime Scene Investigation Ulises Castellon & Greg Harwell
10:00 a.m. - 10:30 a.m.	Break - Exhibit Hall	- Enjoy the Trade Show
10:30 a.m. - 12:30 Noon	TRACK 1 - LIABILITY Slip Trip and Fall - Cause, Analysis and Prevention Jim Flynn, Engineer	TRACK 2 - PROPERTY The Mortgage Crisis and It's Impact On Property Claims Stephen Smith	TRACK 3 - PROPERTY/LIABILITY Motor and Marine Cargo Theft Marilyn Raia, attorney & Xavier Spencer, CHP Officer
12:30 p.m. - 1:30 p.m.	Lunch in the the Exhibit Hall -	second main raffle drawing
1:30 p.m. - 2:00 p.m.	Extra Time with our Exhibitors
2:00 p.m. - 4:00 p.m.	GENERAL SESSION - What You Should Know About Detecting and Fighting Fraudulent Claims Craig Pusser, AAA SIU & Ward Loveland,
4:00 p.m.	17th ANNUAL CCNC ADJOURN	Thank you all for your attendance and participation! See you next year.