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Three Tiers & An Early Bonus Session Wednesday Afternoon,
The 2012 CCNC Educational Committee, led by Education Chair Barbara Hall, of Marine Claims Services, Inc., has received approval of their proposed three-tiered educational track for the 2012 Conference to be held August 15-17, 2012.
"We're excited about the diverse sessions we've put together," Ms. Hall stated, "and we are confident that the California Earthquake Claims Certification program will once again be a big draw."
The three-tiered program in full covers a lot of ground for Property & Casualty/Liability claims personnel, with Department of Insurance Continuing Education accreditation in the works from both the California and Texas DOIs.
A new wrinkle this year is the early kick-off Wednesday afternoon session, made available for adjusters to accommodate busy schedules.
Friday sessions include an intriguing look at the Challenges that arise with claims involving Hoarders.
For the Liability side of the aisle, the team is putting together a day-long Mock Mediation that's sure to be a popular draw, as well. Friday Liability Track includes a Forum on Back Injuries, following a General Opening session for all - the annual Ethics qualifier.
Additionally, the third track will deal with the heady issues of Business Income Loss and Coverage Issues, Computer Forensics and Wage & Hour Disputes.
To be led again by the ever-popular presenter Dan Dyce, of California Earthquake Authority, EQ Certification is a requirement every three years.
Last year's program offered as many as eleven (11) CE credits. This year's total will be announced upon DOI approval.
Destination: Education
Course Options
Keynote Speaker
Scott Friedman
Advanced Negotiations
& Settlement
Calculating & Documenting Loss
of Business Income
California Earthquake Certification
Coverage Issues on Foreclosed Properties
Best Practices for Preserving Electronic Evidence
Ethics and The Insurance Adjuster
Hoarding - The Challenges of Claims Handling, Estimating, and Property Inventory Forum
A Review of Federal & California Laws Regarding Employee Wage & Hours
Bias, Ethics and Business Etiquette - Watching Your P's & Q's
"Destination: Education" - 2012 CCNC
August 15-17, 2012 - Wednesday Schedule • Thursday Schedule • Friday Schedule
Wednesday, August 15, 2012
Opening Afternoon Session - 4:00-6:00 p.m.
Advanced Structural Drying
Bill Weber - Anderson Group Int'l
Ken Larsen, CR, WLS, CSDS - International Dry Standard Organization, Ltd
CE Credits Approved: CA 2, TX 2; RPA*
program outline & detail
Welcoming Reception to follow
Thursday, August 16, 2012
7:30-8:30 a.m. - Registration, Breakfast in Hallway
8:30-9:30 a.m. -
Welcoming Session
Keynote Speaker
Scott Friedman
Program Details
9:30 a.m. - Exhibit Hall Opens
10:00 a.m. - Noon - Morning Sessions
| Track 1 - Liability | Track 2 - Property | Track 3 |
|---|---|---|
six (6) hour course |
|
|
Calculating & Documenting Loss of Business Income
Noon-1:00 p.m. - Buffet Lunch in Exhibit Hall
1:00-3:00 p.m. - Mid-Day Sessions
| Track 1 - Liability | Track 2 - Property | Track 3 |
|---|---|---|
six (6) hour course |
four (4) hour course |
|
California 
Coverage
3:00-3:30 p.m. - Exhibit Hall Beverages & Snacks
3:30-5:30 p.m. - Afternoon Sessions
| Track 1 - Liability | Track 2 - Property | Track 3 |
|---|---|---|
six (6) hour course |
four (4) hour course |
|
Best Practices for
6:00-8:00 p.m. - CCNC Dinner Banquet at the Capitol Rotunda
8:00-11:00 p.m. - CCNC Casino Night
Friday, August 17, 2012
7:30 a.m. - Registration, Breakfast in Exhibit Hall
9:00-10:00 a.m. - Opening General Session
Ethics and The Insurance Adjuster
Ulises Castellon, CPCU
Fire Cause Analysis/Claims Analysis
and Greg Harwell, CPCU
Claims Contract Specialist with AAA
CE Credits Approved: CA 1, TX 1; CLE 1;
RPA*
program outline & detail
9:30-10:00 a.m. - Break - coffee in Exhibit Hall
10:30 a.m.-12:30 p.m. - Track Sessions
| Track 1 - Liability | Track 2 - Property | Track 3 |
|---|---|---|
Derek Taggard, MD |
|
|
Forum On 
Hoarding - 
A Review of
12:30-1:30 p.m. - Exhibit Hall Open
1:30-3:30 p.m. - General Session
Bias, Ethics and Business Etiquette: Watching Your P's & Q's
Jim Keowen and Larry Hensley, Nageley Meredith & Miller, Inc.
Pat Wasser-adjuster
CE Credits Approved: CA 2, TX 2; CLE 2;
RPA*
program outline & detail
3:30 p.m. - CCNC Raffle Drawing - Conference Adjourns
Continuing Education Accreditation
CCNC is providing CE credits for both the California and Texas Departments of Insurance for adjusters, agents and brokers, as well as the Earthquake Certification.
*RPA approval in-line with both DOIs
Claims Conference of Northern California, Inc.
P.O. Box 4657, Walnut Creek, CA 94596
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